Technical Support Center

Our Field Application Engineering (FAE) team provides comprehensive technical support from component selection to design optimization. Access documentation, tools, and expert consultation to accelerate your project development.

24/7
Support Available
500+
Technical Guides
50+
FAE Engineers
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Documentation & Datasheets

Complete technical documentation including datasheets, application notes, and design guidelines for all CRRC Times Electric power semiconductors.

Updated: January 2025 • 45+ Documents Available
IGBT Datasheets SiC Specs App Notes
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Design Tools & Simulation

Access thermal simulation models, SPICE models, and design calculation tools to optimize your power electronics designs for maximum efficiency and reliability.

Tools: SPICE Models, Thermal Analysis, Loss Calculator
SPICE Models Thermal Tools Loss Calculators
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Testing & Qualification Reports

Detailed test reports and qualification data including power cycling, thermal cycling, and reliability analysis for critical applications.

Standards: IEC, JEDEC, AEC-Q101 • Field Data Available
Power Cycling AEC-Q101 Reliability Data
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Application Engineering Support

Direct access to our FAE team for technical consultation, design reviews, and custom application development. Expert guidance from concept to production.

Response Time: 24 Hours • Expert Consultation Available
FAE Team Design Review 24h Response
Contact FAE Team
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Training & Webinars

Technical training sessions, webinars, and educational resources covering power semiconductor fundamentals, application design, and industry best practices.

Monthly Webinars • On-Site Training Available
IGBT Training SiC Workshops Live Webinars
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Reference Designs

Proven reference designs and application circuits for common power electronics topologies including inverters, converters, and motor drives.

12+ Reference Designs • PCB Layouts Included
EV Inverters Motor Drives PCB Layouts
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Software & Firmware

Control algorithms, gate driver firmware, and evaluation software to accelerate your development process and optimize system performance.

Control Libraries • Evaluation Tools • Code Examples
Motor Control Gate Drivers Algorithms
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Quality & Compliance

Quality certifications, compliance documentation, and regulatory information for automotive, industrial, and grid applications.

ISO 9001 • IATF 16949 • IEC Standards
ISO 9001 IATF 16949 IEC Standards
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Knowledge Base & FAQ

Searchable knowledge base with frequently asked questions, troubleshooting guides, and technical tips from our engineering team.

200+ Articles • Searchable Database • Regular Updates
FAQ Database Troubleshooting 200+ Articles
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Need Immediate Technical Support?

Our FAE team is standing by to provide expert technical assistance for your power semiconductor design challenges.

Contact FAE Team Email: support@elec-distributor.com Phone: +86-123-4567-8901

Featured Technical Resources

IGBT Thermal Design Guide

Comprehensive guide to thermal management for high-power IGBT modules including heatsink selection and cooling system design.

Request Guide

SiC Design Considerations

Application note covering gate drive requirements, layout considerations, and EMI mitigation techniques for SiC MOSFETs.

Request Guide

Power Module Selection Tool

Interactive selection tool to help you choose the optimal power module for your application requirements and operating conditions.

Request Tool